Complete LA/LB Seaport Contacts for Ocean Freight, Customs Exams, AQI, Export & MET Teams

Anyone handling ocean freight into the U.S. West Coast has probably called the Los Angeles / Long Beach CBP office at some point.

When cargo is selected for inspection, questions come quickly:

• Which MET team is handling the exam?
• Is the X-Ray assigned to FCL Logistics or Price Transfer?
• Which AQI Supervisor should be contacted for agriculture inspection?
• Should export vehicles go through the Auto Desk or Export Desk?
• If something happens overnight, do you contact the Watch Commander?

Most problems are not complicated — but without the correct CBP phone number or email address, operations can slow down immediately.

To make communication easier for importers, customs brokers, freight forwarders, truckers, and logistics coordinators, we organized the major LA/LB Seaport CBP department contacts into one practical reference guide.

This information is based on the publicly released directory from the Los Angeles Customs Brokers and Freight Forwarders Association (LACBFFA).

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U.S. Customs and Border Protection

Los Angeles / Long Beach Seaport Office

Office Address
U.S. Customs and Border Protection
Los Angeles / Long Beach Seaport
Shoreline Square Building
301 E. Ocean Blvd., Suite 1400
Long Beach, CA 90802

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1. Port Leadership

Name	Position
Africa R. Bell	Area Port Director
Dontrell Nelson-Owens	Acting Assistant Port Director, Trade Operations
Rich Koike	Section Chief, Trade Branch 1 – Selectivity / Warehouse Audit
Brandon Ta	Section Chief, Trade Branch 2 – MET (Inspection Division)
Brandon Ta	Section Chief, AQI (Agriculture Quarantine Inspection)

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2. Public Information Office (PIO)

Department	Phone
Public Information Office (PIO)	(562) 366-5454

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3. Trade Branch I

Selectivity, Warehouse & Carrier Enforcement

This division mainly handles:

• Cargo selectivity holds
• Warehouse audits
• Carrier enforcement
• Dock examinations
• Port inspection coordination

Contact List

Department / Position	Email	Phone
Selectivity – Trade Interface Unit	lalb-tiu@cbp.dhs.gov	—
Selectivity Supervisor (Customs)	—	(562) 366-5606
Selectivity Supervisor (Agriculture)	—	(310) 847-2458
Warehouse & Carrier Enforcement (WCE) Main	—	(562) 366-3831
WCE Supervisor	—	(562) 366-3874
WCE Dock Exam Team	lalb-dockexam@cbp.dhs.gov	(310) 847-2402
WCE Dock Exam Supervisor	—	(310) 847-2403

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4. LA/LB Seaport Administrative Units

Advanced Targeting Unit (ATU)

The ATU team handles advance cargo targeting and risk assessment.

Department	Email	Phone
ATU Team Line	lalbatu@cbp.dhs.gov	(310) 847-4770

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Passenger Analysis Unit (PAU)

Department	Email	Phone
PAU Main	—	(310) 233-2737 ext 508
PAU Team Line	pau-lalb@cbp.dhs.gov	(310) 847-4780

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Vessel Operations

Department	Email	Phone
Operations Command Center	lalb-vessel-ops@cbp.dhs.gov	(562) 366-3200

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Radiation Portal Monitor (RPM)

Department	Email	Phone
RPM Main	—	(310) 847-2465
Operations Command Center	rpm-lalb@cbp.dhs.gov	(562) 366-5554

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24/7 Watch Commander

For urgent operational issues outside regular business hours.

Department	Email	Phone
Watch Command Desk	lalb-watch-cmdr@cbp.dhs.gov	(562) 366-5591
Operations Backup	LA-LB-OPERATIONS@cbp.dhs.gov	(562) 753-7495

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5. CES Stations – MET Inspection Teams

When containers are transferred for customs examination, they are typically routed to one of the CES (Centralized Examination Station) facilities below.

CES Directory

CES Facility	FIRMS Code	Phone
FCL Logistics	W493	(310) 233-2737 ext 1
Price Transfer	Y265	(310) 763-0601 ext 0
Cal Cartage	W517	(310) 518-3033

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MET Supervisor Contacts

CES Facility	Supervisor Contact
FCL MET Supervisor	(310) 233-2737 ext 508
Price Transfer MET Supervisor	(310) 971-2200 ext 2308
Cal Cartage MET Supervisor	(310) 847-2465

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6. A-TCET

Anti-Terrorism Contraband Enforcement Team

This division focuses on anti-terrorism enforcement and contraband investigations.

Department	Email	Phone
Price Transfer Carson (FIRMS Y265)	lalb-atcet-warehouse@cbp.dhs.gov	(310) 971-2200
Enforcement Team Logistics Unit (ETLU)	atcet-etlu-la-lb@cbp.dhs.gov	(310) 971-2244
ETLU Supervisor	—	(310) 971-2250

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7. OET – Outbound Enforcement Team

The OET division handles:

• Export enforcement
• Vehicle exports
• Export customs processing
• Auto Desk coordination

Export Operations Contacts

Department	Email	Phone
Price Transfer (Building 3)	lalb-outbound@cbp.dhs.gov	(310) 971-2200 ext 5
Auto Desk	—	(562) 366-5562
Export Desk	—	(310) 971-2200 ext 5
OET Supervisor	—	(310) 971-2200 ext 2500

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8. CES Stations – Agriculture AQI Teams

Agricultural inspections are managed separately by AQI (Agriculture Quarantine Inspection) teams.

AQI Contact List

CES Facility	AQI Contact
FCL Logistics	(310) 233-2737 ext 2
FCL AQI Supervisor	(310) 233-2737 ext 508
Price Transfer	(310) 763-0601
Price Transfer AQI Supervisor	(310) 971-2200 ext 2309
Cal Cartage	(310) 518-3033
Cal Cartage AQI Supervisor	(310) 847-2462 / (310) 847-2477

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Why This Contact List Matters

The Los Angeles and Long Beach port complex is the largest seaport gateway in the United States.

Together, the Port of Los Angeles and Port of Long Beach handle over 30% of all U.S. containerized seaport cargo annually.

For freight forwarders, customs brokers, importers, and trucking companies, having the correct CBP contact can save:

• Exam delays
• Demurrage charges
• Storage costs
• Driver waiting time
• Export holds
• Communication confusion during inspections

Whether it is a MET exam, AQI hold, CES transfer, export issue, or emergency after-hours operation, this directory can help your team respond faster and communicate more efficiently.

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Source

Information compiled from the publicly available directory released by the Los Angeles Customs Brokers and Freight Forwarders Association (LACBFFA).